On Thursday, February 21, 2013, at 2:08pm, the department was dispatched to the intersection of Grayson Street and Lafayette Street to assist Galax Police officers and Galax Grayson EMS medics with a two vehicle accident. Upon Rescue 4s arrival, firefighters found one patient entrapped. Firefighters used the Jaws of Life and cutters to remove the passenger door and free the victim. Galax Grayson EMS transported the patients. The department remained on scene for nearly half an hour.